Emergency Services – 24/7 – 365 Days A Year
Emergencies don’t only happen during business hours. We can be reached 24 hours a day, 7 days a week for emergency service to satisfy your time-critical needs both in your field location and in our shop with a complete inventory of tubes and parts. We not only have coast to coast workforce of welders and boiler makers, but we have the flexibility to expand or contract our work force to take care of emergencies as they pop-up. Every facet of our business is available for emergency support. Your emergency is our emergency.
Our emergency services support process:
Call Comes In
We are available 24/7, 365 days a year. We always answer and respond, no matter what – event on holidays and vacation!
Job Assigned
Immediately entered into Job Book, and email sent to all of management and Workforce Planner.
Email/Call
Workforce Planner sends text to all field force to accept project. Automated text technology communicates back to project manager that project has been accepted.
Call/Repair
Call to you to confirm you are scheduled for repairs. Our team shows up to make the necessary repairs needed.